Privacy Policy

Our Commitment to Privacy

At Smart Stock Insights, we believe that appropriately protecting our users' personal information is a fundamental responsibility. We are committed to:

• Complying with all applicable privacy laws and regulations
• Safely managing and appropriately using personal information collected through our website
• Not providing personal information to third parties without your consent, except as required by law
• Maintaining transparency about our data collection and usage practices

Information We Collect

We may collect the following information through our AI-powered stock analysis service:

Collected Items	Collection Purpose	Storage Period
Stock codes/symbols entered	Providing AI analysis services	30 days
WhatsApp contact interactions	Customer support and report delivery	6 months after last interaction
Access logs and IP addresses	Security assurance and service improvement	90 days
Device and browser information	Service optimization and compatibility	During session only
Usage analytics data	Understanding user behavior and improving services	12 months

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to:

• Improve user experience and service quality
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations

Cookies are small text files that websites store in users' browsers to recognize users' devices. You can disable cookies in your browser settings, but some service functions may not work properly if cookies are disabled.

How We Use Your Information

We use collected information for the following legitimate purposes:

• Providing AI-powered stock analysis and market insights
• Delivering analysis reports via WhatsApp or other communication channels
• Responding to user inquiries and providing customer support
• Improving service quality and developing new features
• Preventing unauthorized use and ensuring platform security
• Complying with legal obligations and regulatory requirements
• Conducting internal research and analytics to enhance user experience

Sharing Information with Third Parties

We will not sell, rent, or provide your personal information to third parties except in the following limited circumstances:

• With your explicit consent: When you have given us clear permission to share your information
• Legal requirements: When required by law, court order, or government regulation
• Service providers: With trusted partners who assist us in providing services (such as WhatsApp for message delivery), under strict confidentiality agreements
• Business transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice to users
• Safety and security: To protect the rights, property, or safety of our users or the public

Information Security

We implement comprehensive security measures to protect your personal information:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices
• Secure servers and infrastructure with regular updates and monitoring
• Incident response procedures for potential data breaches

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain types of processing of your personal information
• Restriction: Request restriction of processing under certain circumstances

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Post the updated Privacy Policy on our website
• Update the "Effective Date" at the top of this policy
• Notify users through prominent website notices or email communications
• Provide a reasonable notice period before changes take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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